POPI Act Disclaimer
CUSTOMER PRIVACY NOTICE
In light of the promulgation of the Protection of Personal Information Act no. 4 of 2013 (hereafter “POPIA”) and the regulations thereto, we have prepared this notice, to explain how, why and when we will obtain, use and disclose your personal information.
We are committed to ensuring that we protect any personal information you provide to us, and that we are at all times fully compliant with POPIA.
ABOUT THE COMPANY
Vini Italia Importers Proprietary Limited has company registration number 2015/445336/07. We are a private company which has the primary business of importing Italian alcohol products for the South African and African markets for resale.
THE INFORMATION WE COLLECT
We will only collect and process your personal information for the purposes of selling our product range to you. This personal information may include: names and basic personal information, contact details and address, preferences in respect of products we sell and related products, and any correspondence between ourselves and you.
This personal information will be obtained on our website, during product purchases and from our retailers, appointed agents and consultants from you directly and with your consent.
When we obtain information from you, we will inform you what information you are required to provide to us and what information is optional, in order for you to purchase our products.
Website usage information may also be collected using “cookies” which allows us to collect standard internet visitor usage information.
HOW WE USE YOUR INFORMATION
We will use your personal information only for the purposes for which it was collected and agreed with you, which is largely limited to facilitating the sale of our products to you.
Examples of how we may use your personal information are:
• To gather contact information to respond to product queries;
• To gather personal information required to sell our products to you;
• To confirm and verify your identity or to verify that you are a major and permitted to purchase our products;
• To conduct market or customer satisfaction research or for statistical analysis, with your prior consent;
• For audit and record keeping purposes;
• In terms of any other legal obligation.
DISCLOSURE OF INFORMATION TO THIRD PARTIES
We appoint and use third party service providers to provide various services needed for us to conduct our business. In doing so it may be necessary to disclose your personal information to such third parties.
We will ensure that any such third party appointments and business arrangements will comply fully with the privacy requirements set out in POPIA.
We may also disclose your information where we have a duty or a right to disclose in terms of law or industry codes or where we believe it is necessary to protect our rights.
We will ensure that any personal information you provide to us will be securely processed, stored and in due course destroyed. This includes ensuring that no unauthorised access to your personal information occurs.
As part of our POPIA compliance practices, we will, continue to review our security controls and related processes to ensure that they are up-to-date and risk-appropriate.
Some of our security measures include:
• Physical and hard copy security against unauthorised access and accidental destruction;
• IT and network security;
• Organisational risk control and ensuring that only authorised employees use and access personal information;
• Secure communications;
• Third party appointments compliance with POPIA;
• Acceptable usage of personal information;
• Governance, policy and regulatory compliance;
• Swift action and prioritisation of security incidents.
Accessing your personal information:
You have the right to request a copy of the personal information we hold about you. To do this, simply contact us with and specify what information you require. We will advise you of any requirements for us to assist you.
Correction of your personal information:
You have the right to ask us to update, correct add to your personal information. We will advise you of any requirements for us to assist you. We ask that you keep us updated of any changes to your personal information to help us keep our records accurate and up-to-date.
Deletion of your personal information:
You may also request for us to delete any of your personal information which we hold and you may withdraw consent provided at any stage.
GETTING IN TOUCH
If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, we can be reached as follows:
Telephone: 010 020 3938
Physical Address: 78 Corlett Drive, Melrose, Johannesburg, 2196
Please mark any such query to us for the attention of our “Information Officer”.